Warranty

NiteRider Light Systems are engineered for maximum performance and durability. We proudly warranty all NiteRider products against defects in materials or workmanship during its lifetime. Since no NiteRider product is indestructible, the Limited Lifetime Warranty does not cover damages attributed to or resulting from normal wear and tear, abuse or alteration.

NiteRider distributes its products exclusively through its network of authorized dealers. Any products purchased on Ebay or similar online auction outlet will void the manufacturer’s warranty.

Duration of Warranty

  • Lifetime warranty: Covers any defects in material and workmanship, mechanical components (housings, covers, mounts and fasteners) and LEDs
  • 2-year warranty: Printed circuit boards, switches, AC adapters and SlickRock 900 HID bulbs and ballasts
  • 1-year Warranty: Rechargeable battery cells, 2.5-Hour Fast chargers, 3.5-Hour Fast chargers, halogen bulbs and 1st generation HID bulbs and ballasts (All other HID systems excluding SlickRock 900)

Warranty Claim Requirements
To obtain warranty service, it is preferable to have your original sales receipt. Systems returned without a sales receipt will have the warranty begin on the date of manufacture. Contact the NiteRider customer service department to obtain a Return Merchandise Authorization (RMA) number. The RMA number must be prominently displayed on the outside of your package. Return the defective product, freight prepaid and insured, to the address below. The product must be properly packaged to prevent damage in transit. For more information warranty process, please refer to the “RMA Process” section of the FAQ page.

Out of Warranty Repair
If your lighting system is in need of repair and is out of the warranty period, send the system, with your RMA # on the outside of the package, to NiteRider along with required payment (per the schedule below). Include your name, address, phone number and a brief description of the problem. Your system will be repaired and returned promptly.

Systems or Components [Bench Charge]

  • Universal Taillight [$10]
  • Lumina Series, MiNewt Cordless Series, MiNewt Series, Sol Series, Classic Select, TrailRat, RoadRat, Evolution, HeadTrip, Pro 6, NiteOwl [$20]
  • Pro Series without Docking Station, MiNewt Pro 750, TriNewt Series, Classic Dual Beam, Evolution Smart (Digital Evolution), Digital NiteOwl Series, Digital Pro 6 Series, Digital HeadTrip Series, Digital Patrol [$30]
  • Pro Series with Docking Station, all HID & HID-LED Series, Digital Pro 12 LCD [$40]

NiteRider provides free technical support. If you experience any difficulty during installation, use of a NiteRider product, or if you are uncertain of the warranty as it applies to your NiteRider lighting system, please contact NiteRider Customer Support at 800-466-8366, ext 4, or if outside the USA, call 1-858-268-9316. We’re here to help you. Warranty terms are subject to change without notice. For more information repair process, please refer to the “RMA Process” section of the FAQ page.

 

NiteRider Technical Lighting Systems
8295 Aero Place, Suite 200
San Diego, CA 92123

Email
info@niterider.com

Telephone
USA: 1.858.268.9316
International: 1.858.268.9316

Fax
USA: 1.858.268.9315
International: 1.858.268.9315

Toll Free (USA)
Tel: 1.800.466.8366
Fax: 1.800.465.8366

 

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