|
|
Warranty
Statement
NiteRider
Technical Lighting Systems
Warranty Statement for Rechargeable Lighting Systems
Last Updated March 2008
NiteRider products
are engineered for maximum performance and durability. NiteRider warrants
its products are free from defects in material and workmanship. Subject
to the conditions and limitations set forth below, NiteRider Technical
Lighting Systems will, at its option, either repair or replace any part
of a rechargeable product that proves defective upon inspection by our
repair technicians for reason of improper workmanship or materials. Repair
parts or replacement products will be provided by NiteRider on an exchange
basis and will be either new or refurbished to be functionally equivalent
to new. Under no circumstances will NiteRider be liable for incidental
or consequential damages resulting from defective or non-defective products.
Our warranty does
not cover any damage to products, which results from accident, abuse,
misuse, natural or personal disaster, or any unauthorized disassembly,
repair or modification.
NiteRider distributes
its products exclusively through its network of authorized dealers. Any
products purchased on Ebay or similar outlets will void the manufacture’s
warranty.
Duration of Warranty
| Lifetime
warranty: |
All
mechanical components (housings, covers, mounts and fasteners) |
| 2-year
warranty: |
Sol, MiNewt,
MiNewt.X2 & TriNewt power module (excluding normal degradation
of the battery cells) and AC Adapter |
| 1-year
Warranty: |
Cables and connectors, electronic components, printed circuit boards & HID bulbs and ballasts |
| 180-day
warranty: |
Rechargeable
battery packs & 2.5-Hour fast chargers |
| 90-day
warranty: |
Overnight chargers |
| 60-day
warranty: |
Halogen bulbs
|
Warranty Claim
Requirements
To obtain warranty service, it is preferable to have your original sales
receipt. Systems returned without a sales receipt will have the warranty
begin on the date of manufacture. Return the defective product, freight
prepaid and insured, to the address below. Contact the NiteRider customer
service department to obtain a Return Merchandise Authorization (RMA)
number. The RMA number must be prominently displayed on the outside of
your package. The product must be properly packaged to prevent damage
in transit.
Out of Warranty
Repair
If your lighting system is in need of repair and is out of the warranty
period, send the system, with your RMA # on the outside of the package
to NiteRider along with required payment (per the schedule below), your
name, address, phone number and a brief description of the problem. Your
system will be repaired and returned promptly.
| No.
|
Systems
or Components |
Bench
Charge |
| 1 |
Taillight, Charger
only or Super Sport |
$10 |
| 2 |
Trail Rat, Road
Rat, Evolution, Head Trip & Pro 6 Systems |
$20 |
| 3 |
MiNewt, MiNewt
Dual, Digital Evolution, Classic Plus, Digital Head Trip, Digital
NiteOwl, Digital Pro 6, Digital Head Trip-II, Digital Pro 6-II, Digital
NiteOwl-II, Digital Head Trip 3.0 & all Police Systems |
$30 |
| 4 |
Cyclone, FlameThrower, Storm, and BlowTorch (HID & HID/LED) systems & Digital Pro 12-LCD |
$40 |
The above bench charges are for labor only. There will be an additional
cost for parts out of warranty. Return shipping charges are included.
If the cost of repair is greater than the enclosed payment, NiteRider
will contact you before repairs are completed.
Free Technical
Support
NiteRider provides free technical support. If you experience any difficulty
during the installation or use of a NiteRider product, please contact
NiteRider customer service department prior to servicing your system.
If you are uncertain of the warranty as it applies to your NiteRider lighting system, please call our customer service department. We're here to help you.
(Warranty
terms are subject to change without notice.)
NiteRider Technical
Lighting Systems, Inc.
8205 Ronson Road, Suite E, San Diego, California 92111
800.466.8366 ph - 858.268.9315 fax
www.niterider.com
|
|