Providing extraordinary customer service is far more than just a statement we like to make. It’s in the DNA of our business and has underpinned our success for the past 25 years. We are committed to developing long lasting relationships with all our customers, and our team of highly trained customer service personnel is on hand to provide all the answers you need.

My Lumina Series Light Won’t Turn On

All Lumina Series lighting systems are set to Lock Mode from the factory. It is designed to help aid against your light turning on while in transport or storage. Lock Mode can be activated / deactivated by holding down the power button for 7 seconds. Lock Mode is also automatically activated if your light battery is completely depleted.

Sabre 35 Bike Tail Light - Video User Guide

The Sabre 35 is a super bright, light weight USB rechargeable LED tail light. It utilizes a multi LED array designed for eye catching visibility in both day and night. With the addition of amber colored side lights, the Sabre 35 provides 180 degrees of protection.

Solas 30 / Solas 40 Bike Tail Light - Video User Guide

The Solas 30 / Solas 40 has a powerful 2 watt LED, 4 modes (2 flash/2 steady) and is USB rechargeable. We’ve implemented what we call “Group Ride Mode” for cyclists who still want to stay visible and safer but not annoy others in the pack.

Sentinel 40 Bike Tail Light - Video User Guide

The Sentinel 40 has a powerful 2 watt LED, 5 modes, is USB rechargeable and has a brand new safety feature, Laser Lanes! The Laser Lanes mode is designed to project ultra bright laser lines on the ground, giving the rider their own virtual lane.

Lumina Series Head Light - Video User Guide

The absolute benchmark in high quality, ultra reliable, compact bike lights. From the 750, 550 down to the 350 the Lumina™ series is the perfect choice of light for mountain bikers, road riders, adventure riders and urban commuters. Ride with the world’s best selling bike light.

Lumina OLED Series Video User Guide (Non Boost Models)

The Lumina™ OLED represents the very latest innovation in bike lighting power management.
NiteRider’s OLED multifunctional digital display screen delivers precise battery run times as a percentage and actual time over multiple lighting levels.
The Lumina™ OLED removes the guesswork related to battery life, allowing you to plan your next ride safely with complete confidence, day or night.
(Video displays run times for 800 model, see 600 for specific run times.)

Our NiteRider Head light Strap Mount is designed to fit various handlebar sizes. Installation is fast and requires no tools. This mount is standard, included with new Lumina and Mako head lights. Also sold separately.

Didn’t see your light? Stay tuned, we’re constantly updating our Video User Guides Library!

We’re here to help you, so please do not hesitate to contact us!
8:00 AM to 4:30 PM (PST) Weekdays
(800) 466-8366 | INTL. +1 (858) 268-9316