Check Lock Mode!
The Lumina Series lights leave our warehouse in "Lock Mode". This feature locks the ON/OFF button in the off position so that the light cannot be turned on by accident during shipping. If you press the button and get a red LED in the switch and the light does not turn ON, it may be in lock mode. Press and hold the button for 7 to 10 seconds. The LED in the switch will turn from red to blue and another button press will turn the light on. Keep this key feature in mind whenever you store for transport.
If your Lumina Series light does not turn on after this process, please continue on to contact customer service.